At Driver Bali Activities, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services, including private transport, airport transfers, and tour packages in Bali.

By accessing our website or submitting your information, you agree to the terms outlined in this policy.

2. Information We Collect

We only collect information that is necessary to provide and improve our services:

– Personal Information: Name, email address, phone number, and travel details (such as pickup location, date, and destination) — provided voluntarily when you make an inquiry or booking.
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– Usage Data: General information such as browser type, device type, IP address, and pages visited — collected automatically to analyze website performance and user experience.

3. How We Use Your Information

We use your information only for the following purposes:

– To confirm and manage your bookings and reservations
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– To communicate with you regarding your trip, inquiries, or requests
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– To provide customer support and send service‑related updates
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– To improve our website, services, and customer experience
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– To ensure safety and security of transactions and operations

We do NOT use your information for marketing without your consent.

4. Sharing of Your Information

We never sell, rent, or share your personal information with third parties for commercial purposes. We may only disclose information if:

– Required by law, regulation, or legal authority
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– Necessary to complete your service (e.g., confirming details with our team or partners directly involved in your trip)

All shared information remains protected and used only for the agreed purpose.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While no online system is 100% secure, we continuously maintain safe practices to keep your information secure.

6. Your Rights

You have the right to:

– Request access to the personal data we hold about you
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– Request correction or update of your information if it is inaccurate
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– Request deletion of your data when it is no longer needed
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– Withdraw your consent to data processing at any time

To exercise these rights, contact us at the details below.

7. Cookies and Tracking

Our website may use cookies to improve navigation and functionality. You can adjust your browser settings to refuse cookies if you prefer, though this may affect some features of the site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.